# Why can't I install XMod? ### There are several reasons why you may not be able to install XMod. The most common issues when installing XMod are * Antivirus blocking the installer * Unsupported version of Windows * Missing Windows updates * Remaining files or unsuccessful update *** ### Remaining files or unsuccessful update If you are unable to reinstall XMod after uninstalling it or updating it, there may be some residual files or corrupted files. Following these steps should resolve the issue 1. Check task manager to make sure all XMod processes are closed 2. Open Windows programs and features by pressing Window Key + R and then typing **AppWiz.cpl** and clicking OK 3. Make sure XMod is not shown as installed. If it is you should attempt to uninstall it. 4. Navigate to Appdata and delete any existing XMod folders in Local and Roaming. Appdata can quickly be accessed by pressing Windows Key + R then typing Appdata and hitting enter. 5. Restart your computer 6. Add the installer as an exception in your antivirus 7. Run the installer again *** ### Antivirus If you have an antivirus installed, please add the XMod installer as an exception or disable your antivirus temporarily while installing XMod. *** ### Unsupported version of Windows XMod requires .Net Framework 4.8 or higher. We recommend installing the newest .Net Framework before attempting to install XMod. Please make sure your OS meets the requirements for .Net Framework 4.8+ [**https://redirects.xmod.club/dotnet**](https://redirects.xmod.club/dotnet) *** ### Missing updates If you just reinstalled Windows you may be missing critical updates. Make sure you are running Windows 7, 8.1, 10, or 11 and have the latest updates installed. You can check for updates by following the instructions here. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://faq.xmod.club/faq/why-cant-i-install-xmod.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.